Out of Hours
When Gillan House is closed there are a number of ways you can receive help.  Please see "Out of Hours" under the heading Further Information to the right of this Home Page.

All surgeries are by appointment only. You may make an appointment in person, online or by telephone. There are three incoming telephone lines which are answered in rotation. If the lines are engaged please try again. Our staff try to deal with calls as quickly as possible.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.


Consult online

EConsult is an online consultation platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. The surgery will contact you within 48 working hours of submitting your eConsult .Stay home, stay safe, but don’t ignore your healthcare. Submit an eConsultation to arrange an appointment with your Doctor.

eConsult Timings:

There will be no access to online consultation services between:

Monday to Friday 6.30pm-6.30am 

Friday 6.30pm until Sunday 6:30pm and Bank Holidays.

If you are not able to use the eConsult website through lack of access or disability, please call our receptionists who will be able to complete the eConsult for you over the telephone.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website